The United Kingdom’s emergency numbers are 999 and 112 (European equivalent to 999 which can also be used in the UK).
999-112 numbers are answered with the phrase “Emergency, which service?” by call handling agents in one of seven centres across the UK. The call is then transferred to the caller’s nearest geographically local emergency service control room, of which there are 142.
In 2023
41.9 million 999/112 calls were received
79% were made from a mobile (including 134,000 eCalls)
15% were made from a landline
Service Percentage of Calls
Police 57%
Ambulance 40%
Fire 3%
Coastguard <1%